Perth 28 Stiles Avenue Burswood, WA 6100 Telephone:(08) 9470 7300 Facsimile: (08) 9362 6210   Melbourne 73 Crown Street Richmond, VIC 3121 Telephone:(03) 9267 1850 Facsimile: (08) 9362 6210   Adelaide 96 Gilbert St Adelaide, SA 5000 Telephone:(08) 8410 6088 Facsimile: (08) 8410 6099    Quality Assurance Online Survey August. 2009  As Datanet is an AS/NZS 9001:2000 accredited company, your assistance with completing this survey will asssist to ensure our products and services continue to meet your needs. Please complete the form and click on the submit button below. Sales Excellent Very Good Good Fair Poor N/A Thinking about your sales representative, how would you rate their...     a) Response time to your enquiry   b) Product Knowledge   c) Comprehension of your needs   d) Professionalism and presentation   e) After sales support   Goods & Service Excellent Very Good Good Fair Poor N/A With regard to the goods and services that you received from Datanet, how would you find the...     f) Range & quality of goods and service   g) Response time between ordering and delivery   h) Packaging and presentation   Customer Service & Administration Excellent Very Good Good Fair Poor N/A When dealing with our customer service admin staff. how did you find your experience with...     i) Placing your telephone order   j) Making invoice/statement delivery enquiries   k) Comprehension of your needs   l) Professionalism and presentation   m) Credit control   Service Excellent Very Good Good Fair Poor N/A With regards to service / repairs, how would you rate the...     n) Response time to your enquiry   o) Knowledge & Competence   p) Professionalism and presentation   Company Excellent Very Good Good Fair Poor N/A Overall, how would you rate your experience with Datanet as a company to do business with.               Any other comments?   What is the principal nature of your business? Please Select Government Manufacturing Other Retail Telecommunication Transport Warehouse Wholesale     Name: [optional] Company: [optional] Telephone: [optional] Email: [optional]