Perth
28 Stiles Avenue
Burswood, WA 6100
Telephone:(08) 9470 7300
Facsimile: (08) 9362 6210
  Melbourne
73 Crown Street
Richmond, VIC 3121
Telephone:(03) 9267 1850
Facsimile: (08) 9362 6210
  Adelaide
96 Gilbert St
Adelaide, SA 5000
Telephone:(08) 8410 6088
Facsimile: (08) 8410 6099
 
 Quality Assurance Online Survey
August. 2009 
As Datanet is an AS/NZS 9001:2000 accredited company, your assistance with completing this survey will asssist to ensure our products and services continue to meet your needs. Please complete the form and click on the submit button below.
Sales Excellent Very Good Good Fair Poor N/A
Thinking about your sales representative, how would you rate their...  
  a) Response time to your enquiry
  b) Product Knowledge
  c) Comprehension of your needs
  d) Professionalism and presentation
  e) After sales support
 
Goods & Service Excellent Very Good Good Fair Poor N/A
With regard to the goods and services that you received from Datanet, how would you find the...  
  f) Range & quality of goods and service
  g) Response time between ordering and delivery
  h) Packaging and presentation
 
Customer Service & Administration Excellent Very Good Good Fair Poor N/A
When dealing with our customer service admin staff. how did you find your experience with...  
  i) Placing your telephone order
  j) Making invoice/statement delivery enquiries
  k) Comprehension of your needs
  l) Professionalism and presentation
  m) Credit control
 
Service Excellent Very Good Good Fair Poor N/A
With regards to service / repairs, how would you rate the...  
  n) Response time to your enquiry
  o) Knowledge & Competence
  p) Professionalism and presentation
 
Company Excellent Very Good Good Fair Poor N/A
Overall, how would you rate your experience with Datanet as a company to do business with.
             
Any other comments?
 
What is the principal nature of your business?
   
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